1. Introduction
The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy details what we do with your personal information at LA COMÉDIE DES FLEURS.
2. Collection of Personal Information
The following types of personal information may be collected, stored and used:
Last name
First name
Phone number
Delivery address
Billing address
IP address
Personal information may be collected via:
Contact forms
Password reset forms
Cookies
3. Use of Your Personal Information
Personal information provided to us through our website will be used for the purposes described in this policy or on the relevant pages of the site. We may use your personal information to:
Legitimate business interests: data is collected to protect the legitimate interests of the company, such as managing customer relationships, handling complaints, and ensuring system security.
Legal obligations: data is collected to comply with legal requirements, such as maintaining accounting records or complying with data protection laws.
Website improvement: data is collected to analyze and improve the website, for example to personalize the user experience.
Before disclosing personal information about another person, you must obtain that person’s consent regarding the disclosure and processing of their personal information under the terms of this policy.
Without your explicit consent, we will not provide your personal information to third parties for their direct marketing purposes.
An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to check whether you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.
4. Disclosure of Your Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information in the following circumstances:
As required by law;
In connection with any ongoing or prospective legal proceedings;
To establish, exercise or defend our legal rights;
To the buyer (or prospective buyer) of any business or assets we are selling;
To any person we reasonably believe may apply to a court or other authority for disclosure of such personal information.
Except as provided in this policy, we will not transfer your personal information to third parties.
5. International Data Transfers
Information we collect may be stored, processed and transferred between any of the countries in which we operate, in order to enable us to use the information in accordance with this policy.
Information we collect may be transferred to countries that do not have data protection laws equivalent to those in force in the European Economic Area, including the United States, Russia, Japan, China and India.
You expressly agree to the transfers of personal information described in this section.
6. Retention of Your Personal Information
Personal information that we process for any purpose shall not be kept for longer than is necessary for that purpose.
The data retention period is 3 months.
We will retain documents containing personal data:
As required by law;
If we believe the documents may be relevant to any ongoing or potential legal proceedings;
To establish, exercise or defend our legal rights.
If you leave a comment, the comment and its metadata are retained indefinitely to automatically recognize and approve subsequent comments.
For registered users, we also store the personal data indicated in their profile. All users can view, edit or delete their personal information at any time (except their username).
7. Security of Your Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all personal information you provide on secure servers protected by password and firewall.
All electronic financial transactions carried out through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password confidential; we will never ask for your password except when you log in to our website.
8. Your Rights Over Your Data
If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we hold about you, including data you have provided to us. You can also request the deletion of your personal data, excluding data we are required to keep for administrative, legal or security reasons.
For any requests regarding your data, please contact our Data Protection Officer (DPO): Pascal HATTON via the contact form on our website or by post: LA COMÉDIE DES FLEURS – 15 RUE DE LA COMEDIE, 88000 EPINAL.
9. Third-Party Websites
Our website contains hyperlinks to third-party websites. We have no control over these sites and are not responsible for their privacy policies or practices.
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other sites behaves in the same way as if the visitor had visited that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with embedded content if you have a connected account on their site.
10. Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be “persistent” or “session” cookies.
We may use cookies to:
Recognize a computer when a user visits the website
Track users as they navigate the website
Enable the use of a shopping cart on the website
Improve website usability
Analyze website usage
Administer the website
Prevent fraud and improve website security
Personalize the website for each user
We may use the following services: Google Analytics
Most browsers allow you to refuse or accept cookies. Blocking all cookies will have a negative impact on the usability of many websites.
Internet Explorer: Tools > Internet Options > Privacy > Advanced
Firefox: Tools > Options > Privacy > Custom history settings > Uncheck “Accept cookies from sites”
Chrome: Customize and control menu > Settings > Advanced > Content Settings > Block cookies
You can also delete cookies already stored on your computer via your browser settings.
When you visit the login page, a temporary cookie will be created to determine if your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.
When you log in, we will set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
11. Changes to the Privacy Policy
We may update this policy from time to time by publishing a new version on our website. You should check this page regularly to ensure you are aware of any changes. We may notify you of changes by email or through a private message on our website.